Shipping, Return & Exchange policy
Shipping Policy
Processing Time
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All orders are processed within 2–3 business days.
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Orders are not shipped or delivered on Sundays or holidays.
Domestic Shipping
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Standard delivery: 3–7 business days after dispatch.
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Free shipping on orders above ₹X,XXX.
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For orders below this, a flat shipping fee of ₹XXX applies.
International Shipping (if you offer)
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Delivery within 10–21 business days, depending on location.
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Customs duties/taxes are the customer’s responsibility.
Tracking
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You will receive an email with tracking details once your order has been shipped.
🔄 Return & Exchange Policy
We want you to love your Aruma Linen purchase. If something isn’t right, here’s how we can help:
Eligibility
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Returns/exchanges accepted within 7 days of delivery.
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Items must be unused, unwashed, with tags intact.
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Sale items, customized products, and gift cards are non-returnable.
Process
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Write to us at support@arumalinen.com with your order number.
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Once approved, ship the item to the address we provide.
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After inspection, we’ll process your request.
Refunds
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Refunds will be issued as store credit / original payment mode within 7–10 business days of receiving the return.
Exchanges
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Exchanges are available for size or product defects only.
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If the required size is unavailable, we’ll issue a store credit/refund.
Shipping for Returns
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Customers bear the return shipping charges unless the product received is damaged or defective.
⚠️ Important Notes
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As our products are handloom & sustainable, slight weaving irregularities or natural variations in color/texture are not defects—they reflect the handmade beauty of the product.
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Please check sizing carefully before placing your order.